Buyer pickup and load-out
Pickup day runs off a scan instead of a clipboard. The invoice QR pulls up the lots, staff verify them, and the buyer signs before anything leaves the dock.
How it works
How buyer pickup and load-out works
01
Open pickup appointments
Go to Pickup Appointments under the Warehouse section to see every booked slot, with the option to cancel or reschedule any of them.
02
Scan the invoice
When the buyer arrives, click Scan QR and scan the code on their invoice. The lots on that invoice come straight up on screen.
03
Verify the lots
Check the listed units against what is being loaded, then click Mark as Delivered once the buyer has what they paid for.
04
Capture the proof
Collect the buyer's signature on screen, photograph ID if your settings require it, and enter the delivery PIN from their confirmation email.
05
Close it out
Click Confirm Delivery. The invoice status updates and the release is logged against the record, so a disputed pickup has evidence behind it.
More in Pickup & delivery
Release with proof at the door
Common questions
Questions about this feature
Three checks are available: the buyer's signature captured on screen, an ID proof photo, and a delivery PIN issued in their booking confirmation email. You choose which ones are required.
Yes. Scanning the invoice QR brings up the units on it along with their storage locations, so a picker walks to a bin path rather than searching the building.
Get started
Book a DemoReady to run every load through one system?
See the whole flow, from manifest import through grading, lot building, and buyer pickup, in a 30-minute walkthrough.
