Pickup appointment booking

Manage and allocate pickup appointments to prevent dock congestion and streamline item retrieval.

How pickup appointment booking works

5 Step Guide

STEP 01

Access Manage Booking & Select Pickup

Navigate to the Manage Booking page to view all your existing appointments.
Click on the Add Appointment button to create a new appointment. A popup modal will appear on screen.
Select the Pickup option.

Manage Booking Page and Select Pickup Option

STEP 02

Select Invoices for Pickup

From the list of available invoices, select the specific invoice(s) you wish to pick up.
Click on the Continue button to proceed.

STEP 03

Choose Convenient Date & Time Slot

Select your preferred Date and convenient Time Slot for item pickup.
Click on the Continue button to proceed to the final confirmation.

STEP 04

Confirm Pickup Appointment

Review your pickup details and click Confirm to schedule your pickup appointment.

STEP 05

View Booked Appointment Details

Once confirmed, you can view the full details of your booked appointment.
After an appointment is created, you can also cancel or reschedule the appointment at any time directly from the appointment details view.

Common questions

Questions about this feature

Clear answers on how this feature integrates into your daily liquidation workflow.

Can buyers book their own order pickup slot?

Yes. Buyers navigate to Manage Booking, select the invoices they wish to pick up, and lock in a convenient date and time slot. Warehouse staff can monitor, cancel, or reschedule booked slots as needed.

Does this stop unscheduled dock traffic?

It assigns each pickup a time slot so items are collected in a planned window. That keeps the dock from stacking walk-ins while packed invoices wait.

How do buyers verify their identity upon arrival?

Buyers present their appointment QR pass or booking PIN, which warehouse staff scan to instantly pull up the pre-packed order.